Refund policy
Return & Refund Policy
Mesquite & Magnolia Outfitters
We want you to love your gear! If something isn’t right with your order, we’re happy to help make it right.
Eligible Returns & Exchanges
We accept returns or exchanges for:
Items that arrive damaged or defective.
Products with printing, embroidery, or other quality issues.
Incorrect items or sizes sent due to an error on our end.
Please contact us within 7 days of delivery at hello@shopmmoutfitters.com with your order number, a description of the issue, and photos if applicable.
Final Sale Items
Because many of our products are prepared or made to order, we do not accept returns for:
Ordering the wrong size.
Changes of mind or personal preference.
Normal wear and tear.
Items that have been worn, washed, or altered, unless the issue involves a manufacturing defect.
Refunds & Replacements
Once we’ve reviewed your request, we’ll work with you to arrange a replacement, exchange, or refund when appropriate.
If we made a mistake or your item arrived defective, we’ll cover the necessary return shipping costs.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
For questions about your order, please email:
hello@shopmmoutfitters.com
Thank you for supporting Mesquite & Magnolia Outfitters!
This policy does not limit any rights customers may have under applicable law.